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GDPR and Volunteer Data Management: What You Need to Know

Benevol'Act
December 1, 2025

Why GDPR Concerns Your Organization

Even small organizations are affected by GDPR as soon as they collect personal data. Here's what you need to know.

Fundamental Principles

GDPR is based on several key principles:

  • Minimization: only collect necessary data
  • Purpose: use data only for the stated purpose
  • Limited duration: delete data when no longer useful
  • Security: protect data against unauthorized access
  • Transparency: inform people about the use of their data

What Data Can You Collect?

To manage your volunteers, you can collect:

  • First and last name
  • Email and phone
  • Availability
  • Relevant skills

Avoid collecting sensitive data (health, political opinions, etc.) unless absolutely necessary.

Volunteers' Rights

Your volunteers have rights over their data:

  • Right of access: view their data
  • Right to rectification: correct errors
  • Right to erasure: request deletion
  • Right to portability: retrieve their data

How Long to Keep Data?

Define a clear retention policy:

  • Active volunteer data: duration of engagement
  • After the event: a few months maximum
  • Inactive accounts: automatic deletion

How Benevol'Act Helps You

Our platform is designed for GDPR compliance:

  • Automatic deletion of old data
  • Data export on request
  • Hosting in Europe
  • Encryption of sensitive data
  • Transparent privacy policy

Conclusion

GDPR compliance is not just a legal constraint, it's also a guarantee of trust for your volunteers. By using suitable tools like Benevol'Act, you simplify this compliance while professionalizing your management.

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